How do I create a shipping label to return a purchase to the seller?

Here’s how to create and print a return shipping label:

1. Go to Activity and select All Transactions.
2. Click the payment for the item you want to return.
3. Scroll to the bottom of the “Transaction Details” page and click Return Shipping Label.
4. Complete the form and click Continue.
5. Make sure the information is correct and click Pay and Continue. Your PayPal account is charged for the label.
6. Click Print in the return label pop-up window.

We'll send you and the seller an email with tracking information to confirm that you're returning the item.

Tips:

• Before you create your return shipping label, ask the seller about the return and refund policies.
• If you choose a different shipping company than the seller used, re-enter your address and shipment information. You can create one return label per transaction.
• If you don't see “Return Shipping Label” on the Transaction Details page, you can create your label with PayPal MultiOrder Shipping. Log in to your PayPal account and click “MultiOrder Shipping” under My account tools.