How does PayPal provide accessible services to people with access needs?

We work hard to make sure that our service is accessible to everyone. We do this in various ways.

• We make links on our website descriptive and provide alternative text to help people using assistive technology such as screen reader software.
• We consider accessibility when we design features or pages.
• We increase the contrast between fonts and backgrounds to make text easier to read.
• We make our website easier to navigate when using only a keyboard.
• We ensure there is logical focus order and focus indicators for interactive elements.
  

You can click contact us to chat or call us. Through chat, ask to speak to an agent to share feedback about how we support people with disabilities. We'll work to address your concerns and respond promptly. If you are deaf or hard of hearing, please contact us through an IP relay service.

Screen Reader Navigation

We support the usage of VoiceOver, JAWS, and NVDA screen readers.

Find information about using screen readers on the following sites:

• Mac VoiceOver User Guide
• JAWS User Guide
• NVDA User Guide

Keyboard Navigation

You can use a keyboard to navigate through PayPal. Here are the common keyboard controls:

• Tab: To move forward through interactive elements (links, buttons, menus)
• Shift + Tab: To move backward through interactive elements
• Space: To activate links
• Enter: To activate buttons or links