Why do I have a negative balance?

If your account balance is negative, check your recent Activity to find out why.

Your PayPal balance could be negative because:

• You tried to pay using your bank account, but your bank was having technical problems, or there wasn't enough money to cover the payment.
• A buyer opened a dispute, but there was insufficient balance to cover the amount.
• A chargeback was filed through the card issuer – more information.
• A refund has been issued on your behalf to cover a buyer complaint.
• We had to take back a payment that wasn’t protected by our Seller Protection programme.
• Someone may have used your PayPal account without your permission.
  

You can also view your recent payments in your Activity. A quick review may show you why you have a negative balance.

Note:

• If your account balance is negative because of insufficient funds, you can bring your negative balance to zero by adding funds to your account.
• If your balance is negative because of unauthorised activity in your account, you can report it in the Resolution Centre.