EU Digital Services Act at PayPal

At PayPal, we're committed to fostering a secure online environment for our users. As a leading payments provider, we take our regulatory compliance responsibilities seriously.

We believe that collaboration between companies, consumers, and regulatory authorities is essential to building a more responsible digital ecosystem. PayPal remains dedicated to upholding the highest standards of compliance with applicable regulations. We maintain processes and resources, including those accessible from our website, to ensure we play our part in fostering this partnership.

Available Resources

Reporting Webform

As part of our legal obligations and commitment to transparency and the security of customers using PayPal, we maintain publicly available reporting resources. If you believe content hosted on our services violates the law or our policies, please submit your concerns via our webform. If you have questions about your account or PayPal’s services, please contact us here.

Requests & Orders from Authorities

EU authorities and regulators seeking to engage with us on matters related to the EU Digital Services Act (DSA), may use the PayPal Safety Hub. This page is designed to facilitate communication and collaboration between PayPal and our partners in law enforcement or other regulatory agencies. To raise queries and concerns or to submit formal requests, please visit the PayPal Safety Hub.