PayPal Merchant Fees
When you sell with us, you can get some of the most competitive rates in the business.
Get a quote and compare PayPal Advanced and Virtual Terminal card transactions to other card processing services. Go to the Online Quotation Tool.
Last Updated: 10, October 2024
You can find details about changes to our rates and fees and when they will apply on our Policy Updates Page. You can also view these changes by clicking ‘Legal’ at the bottom of any web-page and then selecting ‘Policy Updates’.
Domestic: A transaction occurring when both the sender and receiver are registered with or identified by PayPal as residents of the same market.
International: A transaction occurring when the sender and receiver are registered with or identified by PayPal as residents of different markets. Certain markets are grouped together when calculating international transaction rates. For a listing of our groupings, please access our Market/Region Grouping Table.
International transactions where both the sender and the receiver are registered with or identified by PayPal as resident in the United Kingdom, Guernsey, Jersey, Isle of Man are treated as domestic transactions for the purpose of applying fees.
Market Code Table: We may refer to two-letter market codes throughout our fee pages. For a complete listing of PayPal market codes, please access our Market Code Table.
Relevant Market/
Region
Rates published below apply to PayPal accounts of residents of the following market/region:
Market/Region list
| United Kingdom (UK) | Guernsey (GG) | Jersey (JE) |
|---|---|---|
| Isle of Man (IM) |
Commercial Transaction Rates
When you buy or sell goods or services, receive payments through QR Codes, make any other commercial type of transaction, or receive a payment when you “request money” using PayPal, we call that a “commercial transaction”.
Standard rate for receiving domestic transactions
| Payment Type | Rate |
|---|---|
| Alternative Payment Method (APM) | APM Transaction Rates Apply |
| Card funded payment from a user of our Terms for Payments without a PayPal account | 1.20% + fixed fee |
| QR Code Transactions – GBP 10.01 and above | 1.50% + fixed fee |
| QR code Transactions – GBP 10.00 and below | 2.00% + fixed fee |
| All Other Commercial Transactions | 2.90% + fixed fee |
The applicable fee for receiving domestic commercial and QR Code transactions applies plus the additional percentage-based fee for international commercial transactions.
Additional percentage-based fee for international commercial transactions
| Where sender’s market/region is | Fee |
|---|---|
| EEA | 1.29% |
| All other markets |
Additional service fee for recipients of EEA based international commercial transactions
This fee only applies to merchants who have separate agreements with PayPal. An additional service fee, following a change in applicable laws, regulations or card scheme rules relating to the sending or receipt of commercial transactions, may be applied on the amount of a commercial transaction received by merchants with a PayPal account registered in the UK market/region from a sender whose account is registered with or identified by PayPal as being in the EEA market/region.
| Payment type | Fee |
|---|---|
| Commercial transactions where the recipient’s market/region is registered or identified by PayPal as the UK (including GG, JE and IM) | 1.29% |
Fixed fee for commercial transactions (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.30 |
| Brazilian real | BRL 0.60 |
| Canadian dollar | CAD 0.30 |
| Czech koruna | CZK 10.00 |
| Danish krone | DKK 2.60 |
| Euro | EUR 0.35 |
| Hong Kong dollar | HKD 2.35 |
| Hungarian forint | HUF 90.00 |
| Israeli new shekel | ILS 1.20 |
| Japanese yen | JPY 40.00 |
| Malaysian ringgit | MYR 2.00 |
| Mexican peso | MXN 4.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 10.00 |
| New Zealand dollar | NZD 0.45 |
| Norwegian krone | NOK 2.80 |
| Philippine peso | PHP 15.00 |
| Polish zloty | PLN 1.35 |
| Russian ruble | RUB 10.00 |
| Singapore dollar | SGD 0.50 |
| Swedish krona | SEK 3.25 |
| Swiss franc | CHF 0.55 |
| Thai baht | THB 11.00 |
| UK pounds sterling | GBP 0.30 |
| US dollar | USD 0.30 |
Fixed fee for QR Code transactions GBP 10.01 GBP and above (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.10 |
| Brazilian real | BRL 0.20 |
| Canadian dollar | CAD 0.10 |
| Czech koruna | CZK 3.00 |
| Danish krone | DKK 0.70 |
| Euro | EUR 0.10 |
| Hong Kong dollar | HKD 0.80 |
| Hungarian forint | HUF 30.00 |
| Israeli new shekel | ILS 0.40 |
| Japanese yen | JPY 12.00 |
| Malaysian ringgit | MYR 0.70 |
| Mexican peso | MXN 2.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 3.00 |
| New Zealand dollar | NZD 0.15 |
| Norwegian krone | NOK 1.00 |
| Philippine peso | PHP 5.00 |
| Polish zloty | PLN 0.50 |
| Russian ruble | RUB 3.00 |
| Singapore dollar | SGD 0.20 |
| Swedish krona | SEK 1.00 |
| Swiss franc | CHF 0.10 |
| Thai baht | THB 4.00 |
| UK pounds sterling | GBP 0.10 |
| US dollar | USD 0.10 |
Fixed fee for QR code transactions 10.00 GBP and below (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.05 |
| Brazilian real | BRL 0.10 |
| Canadian dollar | CAD 0.05 |
| Czech koruna | CZK 1.50 |
| Danish krone | DKK 0.35 |
| Euro | EUR 0.05 |
| Hong Kong dollar | HKD 0.39 |
| Hungarian forint | HUF 15.00 |
| Israeli new shekel | ILS 0.20 |
| Japanese yen | JPY 6.00 |
| Malaysian ringgit | MYR 0.20 |
| Mexican peso | MXN 0.55 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 2.00 |
| New Zealand dollar | NZD 0.08 |
| Norwegian krone | NOK 0.47 |
| Philippine peso | PHP 2.50 |
| Polish zloty | PLN 0.23 |
| Russian ruble | RUB 1.50 |
| Singapore dollar | SGD 0.08 |
| Swedish krona | SEK 0.50 |
| Swiss franc | CHF 0.05 |
| Thai baht | THB 1.80 |
| UK pounds sterling | GBP 0.05 |
| US dollar | USD 0.05 |
Receiving and Sending Donations
When you accept the User Agreement or the PayPal Fundraisers Terms and Conditions to send or receive funds (using one of the payment types listed below), we call that a “donation”. Funds sent or received through other products or services (not set out below) are not “donations” eligible for donations pricing. In such cases, the applicable transaction rates will apply and will be subject to the fees disclosed for such products or services on the applicable fees page.
Standard rate for receiving domestic donations
| Transaction Type | Rate |
|---|---|
| Donation | 2.90% + fixed fee |
| QR Code Transactions – GBP 10.01 and above | Commercial Transaction rates apply |
| QR code Transactions – GBP 10.00 and below | Commercial Transaction rates apply |
| PayPal Fundraisers (Listed) | Commercial Transaction rates apply |
| PayPal Fundraisers (Unlisted) | No fee |
Receiving international donations
The applicable fee for receiving domestic donations applies plus the additional percentage-based fee for international donations.
Additional percentage-based fee for international donations
| Where sender’s market/region is | Fee |
|---|---|
| EEA | 1.29% |
| All other markets | 1.99% |
Fixed fee for donations (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.30 |
| Brazilian real | BRL 0.60 |
| Canadian dollar | CAD 0.30 |
| Czech koruna | CZK 10.00 |
| Danish krone | DKK 2.60 |
| Euro | EUR 0.35 |
| Hong Kong dollar | HKD 2.35 |
| Hungarian forint | HUF 90.00 |
| Israeli new shekel | ILS 1.20 |
| Japanese yen | JPY 40.00 |
| Malaysian ringgit | MYR 2.00 |
| Mexican peso | MXN 4.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 10.00 |
| New Zealand dollar | NZD 0.45 |
| Norwegian krone | NOK 2.80 |
| Philippine peso | PHP 15.00 |
| Polish zloty | PLN 1.35 |
| Russian ruble | RUB 10.00 |
| Singapore dollar | SGD 0.50 |
| Swedish krona | SEK 3.25 |
| Swiss franc | CHF 0.55 |
| Thai baht | THB 11.00 |
| UK pounds sterling | GBP 0.30 |
| US dollar | USD 0.30 |
Standard rate for sending domestic donations
| Payment Type | Rate |
|---|---|
| PayPal Fundraisers (Unlisted Fundraisers) | Sending and Receiving Money Rates (i.e., sending domestic personal transactions rates) |
| All Other Donations | No fee |
Standard rate for sending international donations
The applicable fee for sending domestic donations applies plus the applicable additional percentage-based fee for international donations (international fee).
| Payment Type | Rate |
|---|---|
| PayPal Fundraisers (Unlisted Fundraisers) | Sending and Receiving Money Rates (i.e., sending international personal transactions rates) |
| All Other Donations | No fee (when no currency conversion is involved) |
Charity Transaction Rates
Charity transaction rates are subject to application and pre-approval by PayPal. Once approved by PayPal, these rates will apply to all commercial transaction payments and donations received in your PayPal account. Any reference to “fixed fee” means the fixed fee for charity transactions.
Receiving domestic charity transactions
| Transaction | Rate |
|---|---|
| Charity transactions | 1.40% + fixed fee |
| QR code Transactions – GBP 10.01 and above | Commercial Transaction rates apply |
| QR code Transactions – GBP 10.00 and below | Commercial Transaction rates apply |
Receiving international charity transactions
The fee for receiving domestic charity transactions applies plus the additional percentage-based fee for international transactions.
Fixed fee for charity transactions (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.30 |
| Brazilian real | BRL 0.60 |
| Canadian dollar | CAD 0.30 |
| Czech koruna | CZK 10.00 |
| Danish krone | DKK 2.60 |
| Euro | EUR 0.35 |
| Hong Kong dollar | HKD 2.35 |
| Hungarian forint | HUF 90.00 |
| Israeli new shekel | ILS 1.20 |
| Japanese yen | JPY 40.00 |
| Malaysian ringgit | MYR 2.00 |
| Mexican peso | MXN 4.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 10.00 |
| New Zealand dollar | NZD 0.45 |
| Norwegian krone | NOK 2.80 |
| Philippine peso | PHP 15.00 |
| Polish zloty | PLN 1.35 |
| Russian ruble | RUB 10.00 |
| Singapore dollar | SGD 0.50 |
| Swedish krona | SEK 3.25 |
| Swiss franc | CHF 0.55 |
| Thai baht | THB 11.00 |
| UK pounds sterling | GBP 0.20 |
| US dollar | USD 0.30 |
Alternative Payment Method Rates
We may allow your customers to choose any of the alternative payment methods (APM) listed in our APM agreement at checkout to pay you for purchases.
For a complete listing of the APMs we support, please see Annex 1 of your market’s APM agreement. You must accept the terms of your market’s APM agreement before receiving APM payments.
Our Commercial Transaction Rates apply when you receive APM funded payments. Additionally, if you are using the New Checkout Solution, a reduced rate may apply.
Receiving domestic transactions
| Payment type | Rate |
|---|---|
| Alternative Payment Method (APM) | 1.20% + fixed fee |
Receiving international transactions
Fixed fee for APM transactions (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.30 |
| Brazilian real | BRL 0.60 |
| Canadian dollar | CAD 0.30 |
| Czech koruna | CZK 10.00 |
| Danish krone | DKK 2.60 |
| Euro | EUR 0.35 |
| Hong Kong dollar | HKD 2.35 |
| Hungarian forint | HUF 90.00 |
| Israeli new shekel | ILS 1.20 |
| Japanese yen | JPY 40.00 |
| Malaysian ringgit | MYR 2.00 |
| Mexican peso | MXN 4.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 10.00 |
| New Zealand dollar | NZD 0.45 |
| Norwegian krone | NOK 2.80 |
| Philippine peso | PHP 15.00 |
| Polish zloty | PLN 1.35 |
| Russian ruble | RUB 10.00 |
| Singapore dollar | SGD 0.50 |
| Swedish krona | SEK 3.25 |
| Swiss franc | CHF 0.55 |
| Thai baht | THB 11.00 |
| UK pounds sterling | GBP 0.30 |
| US dollar | USD 0.30 |
PayPal Online Card Payment Services
Use of applicable Services is subject to eligibility, application, and approval by PayPal and your acceptance of the terms of the PayPal Online Card Payment Services Agreement. These rates will apply to all commercial transaction payments received using PayPal Online Card Payment Services.
Capitalized terms in this section are defined in the PayPal Online Card Services Agreement.
Receiving domestic transactions using PayPal Online Card Payment Services
| Payment type | Rate |
|---|---|
| Advanced Credit and Debit Card Payments - Blended Pricing Fee Structure: | 1.20% + fixed fee |
| Advanced Credit and Debit Card Payments - Interchange Plus Fee Structure: | Interchange Fee + 1.20% + fixed fee |
| Advanced Credit and Debit Card Payments | 3.50% |
| Website Payments Pro - Standard PayPal Payment using Express Checkout | 2.90% + fixed fee |
| Website Payments Pro - Blended Pricing Fee Structure: | 3.40% + fixed fee |
| Website Payments Pro - Interchange Plus Fee Structure: | Interchange Fee + 2.90% + fixed fee |
| Virtual Terminal - Standard PayPal Payment using Express Checkout: | 2.90% + fixed fee |
| Virtual Terminal - Blended Pricing Fee Structure: | 1.20% + fixed fee |
| Virtual Terminal - Interchange Plus Fee Structure: | Interchange Fee + 1.20% + fixed fee |
| Other Payments | Commercial Transaction rates apply |
Interchange fee rates: Approximately ranges from 0.20% to 2.00%. See the PayPal Online Card Payment Services Agreement for information about the Interchange Plus Fee Structure and Blended Pricing Fee Structure and your choices.
For Advanced Credit and Debit Card Payments users only: you may opt to be charged under the Interchange Plus Plus Fee Structure. Please contact us for further information. The additional terms outlined in the PayPal Online Card Payment Services Agreement apply.
Receiving international transactions using PayPal Online Card Payment Services
The fee for receiving domestic transactions using PayPal Online Card Payment Services applies plus the additional percentage-based fee for international transactions. The additional fee does not apply to interchange-based fees under the Interchange Plus or Interchange Plus Plus Fee Structure, American Express card type transactions, and APM (as applicable).
Interchange fee rates: Approximately ranges from 0.2% to 2.0%. See the PayPal Online Card Payment Services Agreement for information about the Interchange Plus Fee Structure and Blended Pricing Fee Structure and your choices.
Fixed fee for PayPal Online Card Payment Services transactions (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.30 |
| Brazilian real | BRL 0.60 |
| Canadian dollar | CAD 0.30 |
| Czech koruna | CZK 10.00 |
| Danish krone | DKK 2.60 |
| Euro | EUR 0.35 |
| Hong Kong dollar | HKD 2.35 |
| Hungarian forint | HUF 90.00 |
| Israeli new shekel | ILS 1.20 |
| Japanese yen | JPY 40.00 |
| Malaysian ringgit | MYR 2.00 |
| Mexican peso | MXN 4.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 10.00 |
| New Zealand dollar | NZD 0.45 |
| Norwegian krone | NOK 2.80 |
| Philippine peso | PHP 15.00 |
| Polish zloty | PLN 1.35 |
| Russian ruble | RUB 10.00 |
| Singapore dollar | SGD 0.50 |
| Swedish krona | SEK 3.25 |
| Swiss franc | CHF 0.55 |
| Thai baht | THB 11.00 |
| UK pounds sterling | GBP 0.30 |
| US dollar | USD 0.30 |
Fixed fee for Website Payments Pro transactions (based on currency received)
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.30 |
| Brazilian real | BRL 0.60 |
| Canadian dollar | CAD 0.30 |
| Czech koruna | CZK 10.00 |
| Danish krone | DKK 2.60 |
| Euro | EUR 0.35 |
| Hong Kong dollar | HKD 2.35 |
| Hungarian forint | HUF 90.00 |
| Israeli new shekel | ILS 1.20 |
| Japanese yen | JPY 40.00 |
| Malaysian ringgit | MYR 2.00 |
| Mexican peso | MXN 4.00 |
| New Taiwan dollar | TWD 10.00 |
| New Zealand dollar | NZD 0.45 |
| Currency | Fee |
|---|---|
| Norwegian krone | NOK 2.80 |
| Philippine peso | PHP 15.00 |
| Polish zloty | PLN 1.35 |
| Russian ruble | RUB 10.00 |
| Singapore dollar | SGD 0.50 |
| Swedish krona | SEK 3.25 |
| Swiss franc | CHF 0.55 |
| Thai baht | THB 11.00 |
| UK pounds sterling (Standard PayPal Payment using Express Checkout) | GBP 0.30 |
| UK pounds sterling (Blended and Interchange Pricing Fee Structures) | GBP 0.20 |
| US dollar | USD 0.30 |
Other fees for using PayPal Online Card Payment Services
| Activity | Description | Rate |
|---|---|---|
| Additional Risk Factors | If PayPal determines that your Account receives, or is likely to receive a disproportionately higher number of customer complaints, Reversals, Chargebacks, Claims, or other indicators of a serious level of risk, PayPal may increase the percentage components of your Transaction Fees after giving you 30 days prior notice of the increase. | Up to 5.00% per transaction |
| Advanced Fraud Tool | Optional service for Advanced Credit and Debit Card Payments | GBP 0.06 per transaction |
| Card Account Verification Transactions | For each account verification request (for all Direct Payment API or Virtual Terminal card account verification transactions (Visa and MasterCard only). For the avoidance of doubt, this does not include Uncaptured Authorization Transactions. | GBP 0.20 |
| Chargeback Protection Tool | Optional service for Advanced Credit and Debit Card Payments | 0.59% per transaction |
| Failure to implement Express Checkout | If you do not implement Express Checkout as required, the percentage components of your Transaction Fees may increase after giving you 30 days prior notice. (Website Payments Pro & Virtual Terminal) | 0.50% per transaction |
| Monthly Fees | Website Payments Pro (including Express Checkout, Direct Payments API and Virtual Terminal) | GBP 20.00 |
| Virtual Terminal Only | GBP 20.00 | |
| Recurring Payment Tool | Optional Service for Website Payments Pro & Virtual Terminal | GBP 20.00 per month |
| Uncaptured Authorization Transactions | For each successful but uncaptured authorization transaction via Direct Payment API or Virtual Terminal | GBP 0.20 |
PayPal Payouts
PayPal Payouts (which includes the service formerly known as Mass Pay) allows you to easily send payments to multiple recipients at once. We charge you a fee for each payment you send using PayPal Payouts. The fee is based on the type of payment and currency in which it is sent.
Sending PayPal Payouts
| Transaction | Rate |
|---|---|
| Domestic PayPal Payouts | 2.00% of total transaction amount (not to exceed the domestic maximum fee cap below) |
| Other International PayPal Payouts | 2.00% of total transaction amount (not to exceed the international maximum fee cap below) |
Maximum fee cap for PayPal Payouts
Based on payment currency:
| Currency | Domestic Maximum Fee Cap | International Maximum Fee Cap |
|---|---|---|
| Australian dollar | AUD 16.00 | AUD 100.00 |
| Brazilian real | BRL 24.00 | BRL 150.00 |
| Canadian dollar | CAD 14.00 | CAD 90.00 |
| Czech koruna | CZK 280.00 | CZK 1,700.00 |
| Danish krone | DKK 84.00 | DKK 500.00 |
| Euro | EUR 12.00 | EUR 70.00 |
| Hong Kong dollar | HKD 110.00 | HKD 660.00 |
| Hungarian forint | HUF 3,080.00 | HUF 18,500.00 |
| Israeli new shekel | ILS 50.00 | ILS 320.00 |
| Japanese yen | JPY 1,200.00 | JPY 8,000.00 |
| Malaysian ringgit | MYR 50.00 | MYR 300.00 |
| Mexican peso | MXN 170.00 | MXN 1,080.00 |
| New Taiwan dollar | TWD 440.00 | TWD 2,700.00 |
| New Zealand dollar | NZD 20.00 | NZD 120.00 |
| Norwegian krone | NOK 90.00 | NOK 540.00 |
| Philippine peso | PHP 640.00 | PHP 3,800.00 |
| Polish zloty | PLN 46.00 | PLN 280.00 |
| Russian ruble | RUB 480.00 | RUB 2,800.00 |
| Singapore dollar | SGD 20.00 | SGD 120.00 |
| Swedish krona | SEK 100.00 | SEK 640.00 |
| Swiss franc | CHF 16.00 | CHF 100.00 |
| Thai baht | THB 460.00 | THB 2,800.00 |
| UK pounds sterling | GBP 10.00 | GBP 60.00 |
| US dollar | USD 14.00 | USD 90.00 |
Micropayments
Subject to application and pre-approval by PayPal, you may upgrade an existing account to receive the Micropayment rate. Micropayment rates can be ideal as an alternative to standard commercial transaction rates for business that process payments under 5.00 GBP. If you upgrade to the Micropayment rate, this rate will apply to all commercial transaction payments received into your PayPal account. Please contact us to apply for the Micropayment rate.
Receiving micropayments
Micropayments fixed fee
Based on payment currency:
| Currency | Fee |
|---|---|
| Australian dollar | AUD 0.05 |
| Brazilian real | BRL 0.10 |
| Canadian dollar | CAD 0.05 |
| Czech koruna | CZK 1.67 |
| Danish krone | DKK 0.43 |
| Euro | EUR 0.05 |
| Hong Kong dollar | HKD 0.39 |
| Hungarian forint | HUF 15.00 |
| Israeli new shekel | ILS 0.20 |
| Japanese yen | JPY 7.00 |
| Malaysian ringgit | MYR 0.20 |
| Mexican peso | MXN 0.55 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 2.00 |
| New Zealand dollar | NZD 0.08 |
| Norwegian krone | NOK 0.47 |
| Philippine peso | PHP 2.50 |
| Polish zloty | PLN 0.23 |
| Russian ruble | RUB 2.00 |
| Singapore dollar | SGD 0.08 |
| Swedish krona | SEK 0.54 |
| Swiss franc | CHF 0.09 |
| Thai baht | THB 1.80 |
| UK pounds sterling | GBP 0.05 |
| US dollar | USD 0.05 |
Chargeback Fees
For transactions that are not processed either through a buyer’s PayPal account or through a guest checkout, we assess a settlement fee to sellers for credit and debit card transaction chargebacks (a chargeback may occur when a buyer rejects or reverses a charge on his or her card through the card issuer).
The chargeback fee is based on the currency received as follows:
Chargeback fees
| Currency | Fee |
|---|---|
| Australian dollar | AUD 22.00 |
| Brazilian real | BRL 35.00 |
| Canadian dollar | CAD 20.00 |
| Czech koruna | CZK 400.00 |
| Danish krone | DKK 120.00 |
| Euro | EUR 16.00 |
| Hong Kong dollar | HKD 155.00 |
| Hungarian forint | HUF 4,325.00 |
| Israeli new shekel | ILS 75.00 |
| Japanese yen | JPY 1,875.00 |
| Malaysian ringgit | MYR 65.00 |
| Mexican peso | MXN 250.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 625.00 |
| New Zealand dollar | NZD 28.00 |
| Norwegian krone | NOK 125.00 |
| Philippine peso | PHP 900.00 |
| Polish zloty | PLN 65.00 |
| Russian ruble | RUB 640.00 |
| Singapore dollar | SGD 28.00 |
| Swedish krona | SEK 150.00 |
| Swiss franc | CHF 22.00 |
| Thai baht | THB 650.00 |
| UK pounds sterling | GBP 14.00 |
| US dollar | USD 20.00 |
Dispute Fees
We may charge a Dispute Fee when a buyer files a dispute claim or chargeback for a transaction that was processed through the buyer’s PayPal account or a PayPal checkout solution. Please see the User Agreement for more information about Standard and High Volume Dispute fees.
Dispute fees will be applied in the currency of the original transaction.
Standard Dispute Fees
| Currency | Fee |
|---|---|
| Australian dollar | AUD 25.00 |
| Brazilian real | BRL 65.00 |
| Canadian dollar | CAD 20.00 |
| Czech koruna | CZK 350.00 |
| Danish krone | DKK 100.00 |
| Euro | EUR 14.00 |
| Hong Kong dollar | HKD 115.00 |
| Hungarian forint | HUF 4,585.00 |
| Indian Rupee | INR 1,080.00 |
| Israeli new shekel | ILS 55.00 |
| Japanese yen | JPY 1,630.00 |
| Malaysian ringgit | MYR 65.00 |
| Mexican peso | MXN 300.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 455.00 |
| New Zealand dollar | NZD 25.00 |
| Norwegian krone | NOK 140.00 |
| Philippine peso | PHP 760.00 |
| Polish zloty | PLN 60.00 |
| Russian ruble | RUB 1,125.00 |
| Singapore dollar | SGD 20.00 |
| Swedish krona | SEK 145.00 |
| Swiss franc | CHF 15.00 |
| Thai baht | THB 465.00 |
| UK pounds sterling | GBP 12.00 |
| US dollar | USD 15.00 |
High Volume Dispute Fees
| Currency | Fee |
|---|---|
| Australian dollar | AUD 50.00 |
| Brazilian real | BRL 130.00 |
| Canadian dollar | CAD 40.00 |
| Czech koruna | CZK 700.00 |
| Danish krone | DKK 200.00 |
| Euro | EUR 28.00 |
| Hong Kong dollar | HKD 230.00 |
| Hungarian forint | HUF 9,170.00 |
| Indian Rupee | INR 2,160.00 |
| Israeli new shekel | ILS 110.00 |
| Japanese yen | JPY 3,260.00 |
| Malaysian ringgit | MYR 130.00 |
| Mexican peso | MXN 600.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 910.00 |
| New Zealand dollar | NZD 50.00 |
| Norwegian krone | NOK 280.00 |
| Philippine peso | PHP 1,520.00 |
| Polish zloty | PLN 120.00 |
| Russian ruble | RUB 2,250.00 |
| Singapore dollar | SGD 40.00 |
| Swedish krona | SEK 290.00 |
| Swiss franc | CHF 30.00 |
| Thai baht | THB 930.00 |
| UK pounds sterling | GBP 24.00 |
| US dollar | USD 30.00 |
Currency Conversions
For information about how we convert currency, please see the user agreement.
Please access the Currency Converter tool below to indicate the applicable rate that may apply to your transaction. Any rates shown are subject to change based on time and date of the completed transaction.
Currency Converter Tool
Converting balance for a business account and transactions for which a receiver has agreed to bear the currency conversion
| Rate |
|---|
| 3.00% above the base exchange rate |
eCheque Fees
Sometimes the sender of a payment you receive may use an eCheque as a means of funding that payment from their bank account, in order to send it from their PayPal account. Please see the user agreement for more information about eCheques. When you receive an eCheque funded payment we apply the fee you agreed to pay to receive the payment up to a monetary cap indicated below (based on the currency received):
Receiving eCheque fees
| Payment Type | Rate |
|---|---|
| Per each payment transaction | Commercial Transaction Rates |
Maximum fee cap for eCheques
| Currency | Maximum fee cap |
|---|---|
| Australian dollar | AUD 50.00 |
| Brazilian real | BRL 75.00 |
| Canadian dollar | CAD 45.00 |
| Czech koruna | CZK 850.00 |
| Danish krone | DKK 250.00 |
| Euro | EUR 35.00 |
| Hong Kong dollar | HKD 330.00 |
| Hungarian forint | HUF 9,250.00 |
| Israeli new shekel | ILS 160.00 |
| Japanese yen | JPY 4,000.00 |
| Malaysian ringgit | MYR 150.00 |
| Mexican peso | MXN 540.00 |
| New Taiwan dollar | TWD 1,350.00 |
| New Zealand dollar | NZD 60.00 |
| Norwegian krone | NOK 270.00 |
| Philippine peso | PHP 1,900.00 |
| Polish zloty | PLN 140.00 |
| Russian ruble | RUB 1,400.00 |
| Singapore dollar | SGD 60.00 |
| Swedish krona | SEK 320.00 |
| Swiss franc | CHF 50.00 |
| Thai baht | THB 1,400.00 |
| UK pounds sterling | GBP 30.00 |
| US dollar | USD 45.00 |
Withdrawals Out of PayPal
You can typically withdraw money out of PayPal by standard withdrawals/transfers to your linked bank account or eligible cards. Withdrawal to a bank account or a card may not be possible in all markets. A currency conversion (and currency conversion fees) may also apply.
Withdrawing a balance from a business PayPal account
| Withdrawal/Transfer to | Market | Rate |
|---|---|---|
| Bank account | All (where available) | No Fee (when no currency conversion is involved) |
| US bank account | All (where available) | 3.00% (when no currency conversion is involved) |
| Cards | UK, JE, GG, & IM | No Fee (when no currency conversion is involved) |
Other Merchant Fees
Included below are fees associated with events, requests, or actions that may happen when you use your account.
Other Fees
| Activity | Description | Rate |
|---|---|---|
| Bank Return on Withdrawal/Transfer out of PayPal | This fee is charged when a withdrawal/transfer out of PayPal is attempted by a user and it fails because incorrect bank account information or delivery information is provided. | See Bank Return on Withdrawal/Transfer out of PayPal Table below. |
| Commercial Transaction Refunds | Full Refunds |
|
| Partial Refunds |
| |
| Credit Card and Debit Card Confirmation(s) | Some users, in order to increase their sending limit or as PayPal may determine, may be charged a Credit Card and Debit Card Link and Confirmation fee. This amount will be refunded when you successfully complete the credit card or debit card verification process. | See Credit Card and Debit Card Link and Confirmation Table below. |
| Inactive PayPal Account | The inactivity fee will be the lesser of the fee listed below or the remaining balance in your account. | See Inactive PayPal Account Fee Table below. |
| PayPal Business Payments | This is a payment between UK users (i) made through a third party’s product or service and funded exclusively using either (or both) balance or eCheque and (ii) for which the PayPal Business Payment fee applies. The PayPal Business Payment fee is paid by the recipient, unless it is disclosed to the sender before payment is sent that the sender must pay this fee. | GBP 2.00 per transaction in GBP USD 0.50 per transaction in USD |
| Records Request | This fee will apply for requests of information relating to why we had reasonable justification to refuse your payment order. We will not charge you for records requested in connection with your good-faith assertion of an error in your PayPal account. | GBP 10.00 or EUR 12.00 (per item) |
| UK Business Debit Card – Cash withdrawal fee Use of the UK Business Debit Card is subject to eligibility, application, approval by PayPal and your acceptance of the terms of the UK PayPal Business Debit Mastercard Cardholder Agreement. | The fee applies to cash withdrawals at an ATM (inside and outside the UK). The ATM provider may charge additional fees. | GBP 1.00 (per transaction) |
Bank Return on Withdrawal/Transfers out of PayPal Table
| Market/Region | Fee |
|---|---|
| UK users | GBP 0.50 |
| Users registered in the Eurozone | EUR 3.00 |
Credit Card and Debit Card Link and Confirmation Table
| Currency | Fee |
|---|---|
| Australian dollar | AUD 2.00 |
| Brazilian real | BRL 4.00 |
| Canadian dollar | CAD 2.45 |
| Czech koruna | CZK 50.00 |
| Danish krone | DKK 12.50 |
| Euro | EUR 1.50 |
| Hong Kong dollar | HKD 15.00 |
| Hungarian forint | HUF 400.00 |
| Israeli new shekel | ILS 8.00 |
| Japanese yen | JPY 200.00 |
| Malaysian ringgit | Not Applicable |
| Mexican peso | MXN 20.00 |
| Currency | Fee |
|---|---|
| New Taiwan dollar | TWD 70.00 |
| New Zealand dollar | NZD 3.00 |
| Norwegian krone | NOK 15.00 |
| Philippine peso | PHP 100.00 |
| Polish zloty | PLN 6.50 |
| Russian ruble | RUB 60.00 |
| Singapore dollar | SGD 3.00 |
| Swedish krona | SEK 15.00 |
| Swiss franc | CHF 3.00 |
| Thai baht | THB 70.00 |
| UK pounds sterling | GBP 1.00 |
| US dollar | USD 1.95 |
Inactive PayPal Account Table
| Currency | Fee |
|---|---|
| Czech koruna | CZK 270.00 |
| Danish krone | DKK 75.00 |
| Euro | EUR 10.00 |
| Hungarian forint | HUF 3,600.00 |
| Norwegian krone | NOK 105.00 |
| Polish zloty | PLN 45.00 |
| Swedish krona | SEK 100.00 |
| Swiss franc | CHF 10.00 |
| UK pounds sterling | GBP 9.00 |