Pay Later success: Pramworld boosts AOV using Pay in 3

Based in Northern England, retailer Pramworld prides itself in stocking a huge range of childcare products – from prams, to nursery furniture, to toys – while providing helpful independent advice and friendly, professional service.

The opportunity: Reduce friction and unlock high-value purchases

Pramworld set out to improve conversion by reducing friction at checkout. At the same time, they wanted to increase average order value (AOV), reduce cart abandonment, and give customers more flexibility when purchasing higher-ticket items.

The solution: Make Pay Later visible in the journey

Pramworld implemented PayPal Pay Later (Pay in 3) messaging across the full customer journey, including product pages, cart, and checkout. This ensured customers were consistently exposed to Pay Later throughout, helping them make more confident purchase decisions.

"Making PayPal Pay in 3 visible earlier in the journey helped our customers feel more confident in their purchase, driving higher basket sizes and increased conversion without impacting returns.*"

David Winstanley - Director, Pramworld

The impact: Effective collaboration, powerful results1**

  • +52.6% increase in Pay in 3 spend
  • +9.5% increase in AOV
  • Increased adoption of Pay Later across their customer base
  • No increase in return rates making Pay Later visible earlier in the journey helped to reduce hesitation and encouraged customers to proceed with purchases.

Read more about how Pay in 3 helped Pramworld by downloading the case study.

Download the Pramworld case study

Download the Pramworld case study

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