What happens if I get into financial difficulty? Does PayPal offer any support?
If you’re having trouble meeting payments due, we can help. We have specially trained teams who will help you with your unique circumstances and support you to get back on track.
Additional sources of support for managing finances
If you need support managing your finances, there are many free, independent, and private sources of help and support available to you. These organisations can help you understand options, provide you with additional information on your rights, help you with the right next steps in your circumstances and give you support in dealing with PayPal and other organisations.
PayPlan is a third-party organisation where you can access personal, friendly guidance and advice on the range of options available to you, completely free. They work with you to help you get back in control of your finances.
Some additional organisations include:
- Moneyhelper (A Government-backed financial guidance provider)
- Citizens Advice Bureau (Living costs, bills & benefits advice)
- Debt Advice Foundation (Free, independent debt support)
- National Debtline (Free, independent debt support)
- AgeUK (Living costs, bills & benefits advice for the elderly)
- Business Debtline (Free business debt advice)
- Low Incomes Tax Reform Group (Free tax and benefits guidance)
- Taxaid (Free, independent tax support)
- GambleAware (Free confidential support for gambling-related harms