1 Statista. (2024, Oct). Global Consumer Survey Brand Report, Online payment: Venmo users in the United States. Base: n=3,930 online payment users.
Keeping up with innovation isn’t optional. Shoppers expect new capabilities, and businesses need to adapt. Or risk falling behind. It’s no longer enough to have the products. Shoppers want a modern retail experience built for today.
Boost conversion. Increase loyalty. And meet customers’ changing needs from start to finish with the latest retail innovations.
The checkout experience is your final hurdle. Any friction can stop a sale in its tracks, so it’s vital to clear the path for your shoppers.
Offering preferred payment methods, like digital wallets, local payment methods, buy now, pay later, and social commerce, can help. Remove a major sales roadblock and upgrade the checkout experience with the payments shoppers prefer.
Reach people where they are. There are more places to shop than ever before. In person. Online. Marketplaces. Social media. Shoppers might use one, or all. And they’re looking for connected experiences.
A multi-channel retail strategy can make it easier to centralize shopper data while meeting your customers where they are.
Shoppers want options. Some want to rack up reward points on their accounts. Others want to get through checkout as fast as possible without ever logging in. Falling short of their expectations at checkout is a quick way to lose a sale.
Make lengthy checkouts a thing of the past with accelerated guest checkout. And keep shoppers on board through the purchasing process.
Today’s shoppers are reward savvy, and they’re bringing their desire for a good deal online. Give shoppers another reason to say yes with reward or discount incentives. Encourage new shoppers while rewarding customer loyalty.
Making the most of these innovations can seem challenging. But that’s an opportunity. For growth. For improvement. And for building a better shopper experience.
Power your business with a trusted payment service provider. See how PayPal’s data and innovations can help you meet changing shopper expectations with a single payment solution. Today. Tomorrow. And beyond.