How do I change my personal information on my PayPal Cashback Mastercard, PayPal Extras Mastercard, or eBay Extras Mastercard?

There are 3 ways to change your personal information. Depending on the product, you can do so by accessing your credit summary page, on your monthly billing statement, or by writing or calling us at the dedicated contacts.

Here’s how to change your Extras Mastercard personal information from a web browser:

1. Log in to your PayPal Extras Mastercard or eBay Extras Mastercard account.
2. Click Profile*.
3. Click Edit PayPal Extras Mastercard Profile or Edit eBay Extras Mastercard Profile.
4. Confirm your identity.
5. Make the required changes.
6. Click Update PayPal Extras Mastercard Profile or Update eBay Extras Mastercard Profile.

You can also contact Customer Service at the numbers below or write in at the address provided on the back of your statement to make changes to your Extras Mastercard information.

For PayPal Cashback Mastercard, you will need to call customer service to make changes to your personal information. 

When you update the information on your account, you should also make sure to update the information in your PayPal account to ensure the two match. This will improve your account experience going forward.

You can contact Synchrony Bank customer service at:

PayPal Cashback Mastercard: 855-938-3684, 24 hours/day, 7 days a week.  

PayPal Extras Mastercard: 855-938-3694, 24 hours/day, 7 days a week.

eBay Extras Mastercard: 866-419-4095, 24 hours/day, 7 days a week.